FAQ
Most frequent questions and answers
We design events, set-up grazing Tables and deliver Premium grazing platters for individual and corporate.
We are based in Kuala Lumpur and service the Klang Valley area.
Yes. Orders must be made 48hrs in advance. Last minute orders are accepted subject to availability.
Not at the moment! So, until then we deliver or we can offer pick up. To know more about pick up locations, please click here
We deliver all platters with Air-Conditioned Vehicles.
Delivery charge is to be checked with us as we use third party delivery services and the charge is dependent on the distance.
Usually, orders are delivered between 11am to 3pm. If you have any request on a different timing, please let us know and we arrange on the day of order confirmation.
There is NO cancelation or refund policy once the payment has been made.
However, you can change the date of your booking as long as we are given enough notice and the new date is available. Grazing platter deliveries require a minimum 24 hours’ notice to change the date. Grazing tables require a minimum 5 days’ notice to change the date.
Your grazing box/tray will be made fresh on the day of delivery. The platter should either be eaten within 2 hours of delivery or be stored in the fridge until eaten.
It is advisable to wrap the cheeses with baking paper to prevent it from drying up. Please cling wrap and keep only the crackers and nuts outside fridge.
The contents of the box/tray should be eaten within three days (including day of delivery) if stored in the fridge. After this or if not stored in the fridge, the platter should not be eaten and should be thrown away.
Once delivery of your platter has been accepted, you/your recipient becomes responsible for the grazing platter and should follow these guidelines as set out above.
All of our platters are prepared in the same space, meaning we do not guarantee any of our platters are Nut/gluten-free. Peace!
Rest assured that all of our products are from certified halal suppliers.
Our standard sizes are S (1-2 pax), M (3 – 4 pax), L (5-7 pax) and XL (up to 8 pax)
Yes, you can customise your platter using the options seen on platter order page. Pricing changes according to the number of PAX and type of products you choose.
For special requests / instructions you can always be in touch with us via WhatsApp.
MOQ for corporate orders is 20 platters. We work with you on your requirements, theme and the platter type to deliver the best platters to your clients / employees / business partners!
You may view our prices and options via the event tab. Once you have an idea of what you want, you can either fill out the quote form or send us an email or give us a call. Once we have gone over the details with you, we will send over an official quote for you to look over. Once you have accepted the quote, we will send over a contract to be signed and returned to us. The signed contract along with a 50% deposit paid will fully book and save your date and time!
Flat lay has no height or table scape accessories but has everything included in the table descriptions which you can find on the event tab. It comes with greenery and light flowers of your choice and includes bowls and is completely disposable and easy clean up.
Multi-dimensional tables come with slightly heavier hors d’oeuvres, full use of our table scape accessories and rental (stands, vases, boards, ect) that come in many different styles. Along with greenery and florals of your choice.
For flat lay grazing tables (no rentals provided by us) we typically require 2-3 hours of set up time at the location/venue depending on the amount of people being served. Since we do not need our rentals back and everything included in the table is disposable, cleanup is a breeze. Just roll up the kraft paper and throw away!
For multi-dimensional the same amount of time is required for set up (approximately 2-3 hours depending) and the customer is responsible for making sure the rentals are free of large particles of food and returning or arranging pick up of rentals with us.
Not at this time. The client is responsible for providing an adequate space for us to create a spread upon. We have also created “tables” on counters, islands and other spaces within homes. If you need any table rental recommendations, we are happy to help with that.
We love themes and offering unique styling options for every table. We can create many different styles such as rustic winery, modern, classic, and romantic wedding, boho, eclectic, etc. Since every table is custom, we completely work with the clients to create a matching table to suit their vision.